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The reviewers requested the article to be edited by an editor whose native language is English. You also had the article edited by a native speaker of English. Why did the article receive such criticism?

In our standard procedure, translations are edited by editors whose native language is English, and we send you both the editing file and the final form of the text, which is checked by the translator. Receiving such criticism about language despite this, suggests the above mentioned subjective issues. If the linguistic criticism includes concrete examples,

If an article receives criticism related to language problems, do you revise it free of charge?

We offer a free revision of a text that we have translated, if it receives criticism related to language problems, on the condition that you have not made any additions or updates that involve grammatical errors on the file checked by a native speaker editor. We guarantee revisions within this scope. However, if phrases, sentences,